Making a difference – working in Credit

Working in credit services might not sound glamorous or exciting – but it can be fascinating and very rewarding.

The first thing you need to work in the Credit Services department, says Mark Ancell, is a resilient attitude, ‘You tend to be either adored or reviled. People can get
frustrated sometimes if they can’t get the extra credit they need fast enough, which is entirely understandable, they just want to get on and do the business after all. But most of the time, it’s very rewarding because what we’re doing is helping people and 99 times out of 100, that’s what we are able to do.’

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