Now you have more opportunity than ever to maximise software renewals – and you can buy HP Care Packs online too

Computer 2000 has introduced new features to License Online that give you full and clear visibility of software renewal opportunities. We’ve also announced the availability of HP Care Pack services on the system. The HP products are the first hardware-based maintenance contracts to be made available through License Online.

The new Renewals Dashboard, Self-Service Portal and Cross-sell, Up-sell and Tag-sell options, make License Online an even more useful and essential tool for software and hardware resellers. Also new is the Life Cycle Management feature, which gives resellers the date on which a renewals order must be placed to ensure licences do not become overdue.

These new features make the process of selling service contracts and renewals simpler and more efficient, reducing costs and increasing your margin potential. If you have any questions or want to learn more about LOL, please email software@computer2000.co.uk.

The new features and their benefits:

• HP Care Pack – this will save you time and make it easier to attach extended warranties to HP server, networking, storage and printer sales.  The full range of HP Care Pack contracts for HP’s networking and storage solutions and printers are available in LOL, giving you added convenience and flexibility. You can find the exact HP Care Pack required for your customer and provide a complete and accurate quote promptly, thus increasing their chances of securing profitable business.

• Renewals Dashboard – means you need never miss out on another opportunity to sign-up customers for a further period of cover. It takes the complexity out of managing software and service renewals business, giving you a snapshot of all opportunities across all vendors on a single screen. Colour coding displays make it easy to see the most immediate and approaching opportunities and which customers need to be contacted first.

• Self Service Portal – provides you with a menu of communication preferences, ensuring updates on vendors that are most important to your business are sent directly to your in-box. This means that team managers and individual sales executives can tailor information feeds to ensure that they are always kept up-to-date with key developments and make the very best use of their time.

• Cross-sell, Up-sell, Tag-sell – makes you aware of all the options available with every software or service product that you sell, so you can offer customers the very best upgrade, warranty and support package available, as well as complementary solutions that they might also be interested in buying. You can add more value for customers and maximise your revenue potential from every software licence and service contract sale.