Avaya IP Office 7.0 opens up massive SME upgrade potential

Avaya has announced that all legacy Nortel phones will now function on the new version of Avaya IP Office and all existing data – including customer records, voicemail and system configurations – can be migrated to the new platform easily using a migration wizard. This opens up massive potential in the SME market, as it provides a clear and affordable migration path to Avaya IP Office from legacy systems such as Meridian and Norstar, as well as the more recent BCM offerings. There is a large installed base of these systems in the UK.

Migrating to IP Office is a very attractive option as it provides a complete unified communications solution with no requirement to swap our current handsets. It means you can offer to upgrade customers and provide them with increased collaborative working, conferencing and mobility capabilities, yet leave all existing handsets in place. Avaya IP Office 7.0 will also deliver an expanded portfolio of devices for multimedia collaboration, including sophisticated new colour touch screen desktop phones that let users scroll through contacts or manage visual voicemail at the touch of a finger. Additionally, new conference room phones offer patented wide-band audio, call Record