Monthly Archives: July 2010
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Continued investment delivers healthy growth for Computer 2000 in Ireland
Since the beginning of the year, Computer 2000 has made a number of strategic investments in its operations serving Irish resellers, boosting both its internal and field-based teams, extending vendor agreements, bringing more services and credit to the market. It has already run one SME Training Weekend has already been run in Ireland, and another is due to take place soon. It also took a group of Irish resellers on a tour of its Magna Park warehousing and distribution facility in the English Midlands recently and sent its HP Server and Storage team on a week-long visiting tour of the country.
As a result of all this continuing investment, Computer 2000 is working with an increasing number of Irish resellers on a regular basis, said Ben Kempster, General Manager for Ireland. “We’re making great strides in Ireland with key vendors and working with a growing number of resellers. More resellers starting to see and to understand what we are capable of doing, that we can and do deliver on our promises, and that we can provide a consistent and reliable service.”
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Specialist services receive a warm welcome
The specialist print services that we have recently made available on HP, Samsung and Lexmark ranges have been extremely well-received and a number of promising projects have already come to light, with many more in prospect. On higher-end models from HP, Samsung and Lexmark, we are now offering special delivery and set-up services, giving you the chance to offer a more comprehensive and complete service to customers that have very significant everyday duty cycles and print requirements.
Essentially, this service is addressing the opportunity in the office photocopier- replacement market. You can offer high duty cycle printers and MFPs on lease plans, which we can tell you all about and provide for you, and offer all the added-value services that are needed with such a device – specialist transportation and installation, maintenance and management. That means you can not only offer a more complete service for your customers, you can also generate incremental revenue streams and make more profit – which is something that’s always welcome.
If you would like to know more about this service, please contact the specialist Imaging, Print and Supplies team on 0871 880 3200.
16
Specialist print services now available on HP, Samsung and Lexmark ranges
Computer 2000 can now offer resellers special delivery and set-up services on high-end models from HP, Samsung and Lexmark. We have offered this service on Xerox for some time now – and it has been extremely popular and successful. Now that it is available on these additional best-selling lines, the opportunities for resellers to provide an improved and expanded service to customers and make additional margins have been massively expanded. Selling lease plans for print devices that are designed to support very high duty cycles and provide all kinds of functionality and options can be lucrative and generate good income for resellers. Often, these devices are being used to replace the old office photocopier, scanner, fax and shared laser printer with a single device that provides all of these functions and a range of options that will suit all users. They are often quite complex devices and assembling them and making them work often requires some expertise and/or experience. Transporting them can also be complicated as they are often hefty and also fragile; specialist transport and stair-lifting equipment may be required.
Computer 2000’s new services for HP, Samsung and Lexmark printers, enables you to offer a complete and professional delivery service to customers. It can easily be added to your roster as an additional chargeable service, or part of your added-value proposition. Once the appropriate forms are completed, we will arrange for the delivery, set-up and testing to be carried out. All that then needs to be done is for the printer to be connected to the network or server and for drivers and software to be installed – so there is still plenty of scope for your own team to add more value to the sale.
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Sales on the rebound
Figures released by the Global Technology Distribution Council (GTDC) based on data from NPD Group Distributor Track in the US and Context SalesWatch in Europe, showed that growth in product sales have returned to levels seen before the start of the downturn in 2008. Shipments of PCs in Europe were up 48 percent in Q4 of 2009, compared with the second quarter and storage product sales increased 33 percent over the same period – and by almost 8 percent year-on-year in Q1 2010. Networking product sales grew 13 percent between Q2 2009 and Q4 2009, and increased three percent in Q1 2010. Sales in April 2010 in the US were higher than in any of the last three years during that month and up 27 percent on last year.
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RQG goes live in LOL so you’ll never miss a renewal
Our Renewals Quote Generator (RQG) is now fully up and running within Licensing OnLine (LOL) so you can now be certain that you will never miss any renewals opportunities for McAfee and Symantec contracts. From now on, if you originally placed and sold the licence through Computer 2000, you’ll get an automatic notification well in advance of the renewal date, which means you can approach the customer in good time and make sure that you get the repeat business – and that you’re able to take any opportunity to upgrade them as well.
We have also added non-validation ordering to LOL now – which means that orders to which special pricing and terms and conditions were applied will now be visible through LOL. In the past you would not have been able to see these details, but we are now adding them to the system for you. All these changes are part of the ongoing effort and investment Computer 2000 is making to ensure LOL is the very best and most useful online licensing system available to you. We’ve introduced a number of other changes recently as well – turn to page 30 to read about them and find out how you can use LOL to make it easier to quote for and to win software licensing business.
