We are working to introduce Xerox Supplies Services (XSS) software to more channel partners and encourage them to build a managed print services business. By installing the XSS Discovery Agent software on a customer’s network, resellers can monitor – using XSS Command Centre – the levels of ink and toner cartridges on the entire estate of printers and MFPs.
The service is cloud-based, so resellers can monitor their customers’ print estate from anywhere and in addition to Xerox devices, XSS can be used to monitor products from a number of other leading printer brands. This means resellers can offer to cover everything for the customer.
“Xerox Supplies Services provides resellers with an easy, cost-effective way to enter managed print services, drive up consumables business and increase customer loyalty”, says Peter Lunn, Senior Category Manager for Print at Tech Data UK.
With XSS, when pre-set thresholds are reached, the reseller will be notified to replenish the required consumables. Through the XSS portal, resellers have direct access into the Tech Data’s stock system, enabling them to supply replacements immediately – against a pre-existing agreement or a new customer order – that can then be shipped directly to specified locations. XSS can be used to trigger servicing alerts too, so it can be used it as an integral part of a reseller’s maintenance services offerings as well.
We are encouraging resellers to make use of HP’s QR identification system to protect themselves and their customers from being duped into buying and selling fake HP laser cartridges.
Cartridges that have been re-manufactured or refilled and compatible cartridges that have been illegally packaged are often being represented and sold as original HP toner cartridges. In order to be sure that it’s a genuine HP product, resellers need to look for the QR code printed on the label and use a smartphone to scan the barcode in order to access HP Mobile Authentication.
Mark Porter, Print and Supplies Manager, said: “By providing genuine HP toner cartridges to customers for their HP LaserJet printers, resellers can protect customers’ investments and extend the lifetime of their devices. But it’s important that both resellers and their customers are alert to the many fake or counterfeit cartridges that are now being openly offered on the market. It’s important to know it is a genuine HP cartridge – and not to discover it is counterfeit toner after it is too late.”
We have now added the powerful Sybase IQ system to our software portfolio which means we can now offer SAP resellers access to an even wider range of the vendor’s solutions. We are also stepping up our efforts to bring more resellers into the vendor’s PartnerEdge programme.
SAP Sybase IQ provides simpler and more affordable big data analytics and data warehousing than any other solution on the market. The addition of Sybase IQ means we can now offers resellers access to the largest range of SAP solutions available through distribution, including SAP Business Objects, BI OnDemand, Crystal Solutions, and Afaria mobile device management via our Software team and dedicated SAP microsite.
James Reed, Director of our Software business unit says “With SAP Sybase IQ, resellers can expand their horizons and open up new opportunities. By engaging on the SAP PartnerEdge programme, you can tap into tremendous opportunities to take faster, more efficient and extremely scalable big data and highly optimised RDBMS solutions to the market. These are transformational technologies that give customers capabilities that have, quite simply, never before been practical or even possible.”
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Congratulations to everyone here at Azlan and Tech Data for winning the CRN Networking Distributor of the Year 2013 award!
With immediate effect, Tech Data Mobile will be taking pre-orders for the Moto G handset through its InTouch online ordering system and its regional sales offices, available for shipment immediately.
Demand for the Moto G is expected to be high and we are advising customers to place their orders as soon as possible.
Andrew Morley, General Manager of the UK, Motorola, said: “Everybody deserves to be on the mobile Internet, and price shouldn’t stand in the way. Moto G is a smartphone that delivers a premium experience for a third of the price of current high-end phones. Quite simply, it’s an exceptional phone at an exceptional price.”
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